常見問題

一般問題

回答: 我們是一家在美國註冊的公司,而我們的總運營和物流中心則设於香港。

回答: 要更新您的帳戶資料,請登錄然後擊帳戶然後根據需要更新資料,然後按 “儲存” 键。

回答: 您只需在我們的主頁最底部, 於” 訂閱最新資訊” 键,下面的空框,輸入您電郵地址。您便可定期收到我們的最新資訊電郵, 尊享我們為你而設的獨家優惠和折扣。

回答: 如您欲退訂我們的最新資訊電郵,您只需於我們發出的訂閱底部, 提“取消訂閱” 鍵即可。

回答: 歡迎您考慮加入我們的加盟計劃,單擊 此處即可進一步查詢加盟計劃?

網上訂購眼鏡指南

訂單

回答: 如果您在購買後30分鐘內仍未收到Glasses Gallery 給你發出的確認電子郵件(也請檢查您的垃圾郵件文件夾),請與我們聯繫並向我們提供您的購物編號(您可於您的登錄帳戶找到您的購物編號),我們將立即進行跟進。

回答: 可以的。如果您 於Glasses Gallery購物後2小時內與我們聯繫更改/取消訂單,我們將免除與退貨和換貨有關的所有費用。請注意,如果您的訂單已經發貨,則無法進行進一步的更改。

回答: 您的訂單寄出後,Glasses Gallery將會向您發送一封帶有追踪號的電子郵件。

您也可以登錄到您的帳戶,然後按我的訂單帳戶了解您的訂單的運送情況及進度。

回答: 登入後,按“帳戶”,然後再接 我的訂單. 便可找到您在Glasses Gallery的訂單記錄。如果您在Glasses Gallery有新購物訂單, 您也可以在此處找到所有已確認的訂單資料。

回答: 14天的退貨和換貨期限從您收到眼鏡開始。您可於Glasses Gallery發出的確定訂單電郵內提供的追踪號, 確認收貨日期。

眼科醫生或註冊視光師發出詳細例明度數的驗眼報告/處方

回答: 我們能夠處理的處方度數範圍(緃合度數)是:

運動鏡片: +4.00 to -6.00

單光鏡片: +10.00 to -17.00

太陽鏡片: +7.00 to -10.00

漸進或雙光鏡片: +3.50D

回答: Glasses Gallery作為眼鏡專家,提供多種有矯視或特別功能, 有度數的太陽鏡片和運動眼鏡片。 但是少部分Glasses Gallery內售賣的眼鏡框並不適合安装有矯視或特別功能, 有度數的太陽鏡片和運動眼鏡片。您只需於例明詳細眼鏡框資料的網頁的 “詳細資料” 欄內查閱您心儀的眼鏡查閱眼鏡框資料是否註明 “可安裝矯視/功能鏡片” 。 有關鏡片/眼鏡框查詢,請隨時與我們聯繫.

回答: 請點擊此處開始上傳/輸入訂單的度數.

回答: 如果您已經輸入處方或您於Glasses Gallery賬戶上載了您的視光師發出詳細例明度數的驗眼報告/處方,您則無需通過電子郵件將處方發送給我們。但是,如果您需要我們協助填寫訂單上的處方詳細信息,則可以與我們聯繫我們的客戶服務人員將盡快為您提供幫助。

回答: 在給Glasses Gallery 提交您的眼科醫生/視光師發出詳細例明度數的驗眼報告/處方之前,請查看您的驗眼報告/處方的發出日期是否超過1年。如超過一年, 我們建議您最好從新驗眼。

正確的瞳孔距離(PD)測量對於配鏡結果至關重要, 如您的眼科醫生/視光師發出詳細例明度數的驗眼報告/處方沒有例明距離,你可联絡您的眼科醫生/視光師確認, 您亦可以參考Glasses Gallery提供的如何測量PD的在線指南. 或者, 您可以使用我們的自動PD測量工具.

回答: 請確保您使用的設備已連接或內置了網絡攝像功能。另請確保已啟動網絡攝像功能。您亦可與我們聯繫.

回答: 請於2小時內以電邮 與我們聯繫並在電子郵件主題中清楚寫 “錯誤度數”。在電郵中例明您的姓名,發票編號和新的處方資。

請注意,如果您的訂單已經投入生產,則任何更改都可能產生額外費用。

回答: Glasses Gallery無法為您在線驗眼。 您需要找認可驗光師或眼科醫生替您進行驗眼及發出的有效處方,並轉發給我們詳細例明度數, 瞳距的驗眼報告/處方, 但Glasses Gallery有提供一個網上程式以測試您現在配戴的矯視鏡片度數是否準確。

回答: 如果您不確定您的驗眼報告/處方是否正確,您可以找認可的驗光師或眼科醫生進行全面的眼科檢查。Glasses Gallery 建議訂購帶有度數的矯視鏡片所用的驗眼報告/處方不得超過一年。

Glasses Gallery有提供一個網上程式以測試您現在配戴的矯視鏡片度數是否準確。, 點擊此處快速檢查您的處方是否正確。 我們想提醒您,此快速檢查僅提供初步意見:當前使用的處方眼鏡的準確性,或者如果您目前不使用任何矯正眼鏡,則是否需要處方眼鏡.

請前往有註冊眼科醫生或驗光師的診所/醫院作詳細驗眼。

回答: Glasses Gallery設有14天退貨或換貨的承諾,我們在您收到您購買的貨物後的14天內接受退貨或換貨。 對於14天退貨和換貨期限之外以及購買後一年內的眼鏡片,我們可以按鏡片產品於Glasses Gallery的零售价的50%, 為您根據最新度數訂制新鏡片。請聯繫我們作進一步安排。

回答: 您可以先完成購買你所選的眼鏡,然後在付款後按“稍後發送” 鍵。 那麼您可以預約認可驗光師或眼科醫生以獲取最新處方再稍後通過電郵發放給我們。

回答: 不可以的。因為您的隱形眼鏡處方可能與您的眼鏡處方有所不同,將其用於眼鏡可能會導致嚴重不適。 我們需要由認可驗光師或眼科醫生於最近期1年內發出詳細例明度數的驗眼報告/處方及瞳孔距離。

回答: 付款完成後,您可以立即輸入或上傳您的處方信息, 您也可以於Glasses Gallery給您發出的訂單確認電郵內的超鏈接,到Glasses Gallery上傳處方的網頁, 您可選擇:

  1. 自行輸入處方,或者
  2. 上傳照片或處方掃描,或者
  3. 向我們的客戶服務發送電子郵件並附上您的處方(請在主題行中告知我們訂購號)。如果您沒有看到我們的回覆,請檢查您的垃圾郵件文件夾。

回答: PD是您的眼睛瞳孔之間的距離的度量單位(以毫米為單位),左眼瞳孔至鼻及左眼瞳孔至鼻的距離的總值,稱為雙眼瞳距PD。如果左眼瞳孔至鼻之間的距離和右眼瞳孔至鼻之間的距離不同,則可能用兩個數值表示(稱為單眼PD)。例如65或32/33,較為準確。

回答: 每付眼鏡處方都有一個光學中心。眼鏡鏡片的光學中心讓您擁有最佳視力/焦店,這焦点就是根據您的瞳距而釐定。 所以有準確的瞳孔距離才能找到理想的光學中心,以制作提供清晰視野的鏡片。

回答: 點擊此處便可輕鬆簡易地量度你的瞳距。

回答: PD值有時用兩個數字表示,稱為單眼PD,它反映了每個瞳孔到鼻樑中心的距離。

將兩個單眼PD值相加等於一個雙眼PD,即雙眼瞳孔之間的全距離,單位為毫米。然而,面部很少會完美對稱,通常一隻眼睛離鼻子的距離要比另一隻眼睛的遠。由於單眼PD值更精確,因此訂制漸進和雙焦點鏡多會使用單眼PD值。

回答: ISO國際標準在少於1mm的PD差異 (等同每隻眼睛0.5mm的差異),仍在制作精準視光鏡片的標準範內。

但如果瞳孔距離值距離差異太大,您可能會感到頭痛,眼睛疲勞和頭暈。因此,如果您嘗試自行測量自己的瞳孔距離,建議您嘗試幾次以確保獲得比較準確的測量結果。

另外瞳孔距離的重要性對度數較高的人士尤其重要。對於高度數人士瞳孔距離的偏差更容易導致不適或頭痛的感覺。

回答: 如果您在瞳孔距離(PD)一欄下有兩個值,是您的單眼PD。OD(oculus dexter)代表您的右眼單眼PD,OS(oculus sinister)表示您的左眼單眼PD。請點擊此處查閱有關內容的样細資訊。

回答: PD公差總計不應超過2.0mm

回答: 請點擊此處作更深入了解。

回答: 圓柱度(CYL)代表鏡片散光度數。如果在CYL欄中的處方上沒有任何數字,表示您沒有散光,或者散光非常小,以至於沒有必要使用鏡片矯正。

在CYL值前如有減號代表近視散光。在CYL值前如有加號代表遠視散光。

AXIS是指散光透鏡的旋轉軸向,其定義為1到180(度)之間的數字。如果眼鏡處方中包含散光度數,則必須包含AXIS值。

付款和保險

回答: 我們接受Visa,MasterCard和PayPal。

回答: 所有信用卡交易均須獲得信用卡發行商批核。購物額會於成功獲得信用卡發行商批核後,於您的信用卡賬戶顯示。 未能獲得信用卡發行商批核的交易均為不成功交易。

回答: 在Glasses Gallery網上購物絕對安全。 Glasses Gallery最重視顧客的購物安全。我們也竭盡所能保章閣下的隱私。Glasss Gallery網站上提供SSL(一個國際認可的網上購物平台的安全標準)。再者Glasses Gallery確保所有您所提供的信用卡,Paypal賬戶或任何電子賬戶資料均由我們的網上交易付款處理商PayPal直接處理您。Glasses Gallery在任何情況下絕對不會接收或儲存您的信用卡, Paypal賬戶或任何電子賬戶資料。

回答: 您只要在結帳時在“促銷代碼” 欄上輸入促銷代碼。在您同意提交訂單之前,您會看到總金額已因應不同促銷代碼所提供的優惠作出相應調整。

回答: 每張訂單只能使用一個促銷代碼。

回答: 如果您在www.glassesgallery.chk購物時遇到困難, 請嘗試下載最新版本的Chrome , 或Firefox 瀏覽器。 如果您仍然遇到困難,請與我們聯繫及告訴我們您所遇到的問題,我們定當會盡力幫忙。

回答: 運往香港的所有訂單均無需繳稅。如果您的購物需運送至香港境外,您則可能需要支付當地稅款,進口稅,清關費和關稅等。GlassesGallery.hk 內的所有商品並不包含任何括當地稅款,進口稅,清關費和關稅等。

回答: Glasses Gallery樂意為您提供样細分項的賬單/收據,以向保險商索取赔偿。 請與我們聯繫以獲取更多有関資訊。

換貨和退貨

回答: 我們的鏡框和高品質鏡片經過精心設計和精湛工藝。如果出於任何原因您對我們的商品不滿意,可以在收到訂單後的14天內退還或更換眼鏡。收貨日期已在您的跟踪編號中清楚例吸,亦可以在您的訂單詳細信息中找到。

要開始交換或退款程序,只需登入您的帳戶,轉到訂”購物記錄”頁面,或以電邮跟我們聯絡.我們會於收到您的電郵後盡快跟進。

我們亦會跟您確認您的換貨或退款被接受或被拒絕。

在將眼鏡退還給我們之前,請仔細檢查您跟Glasses Gallery購買的產品是否符合Glasses Gallery一般換貨和退貨的基本要求, 如下。

  • 所退還產品必須未经使用且沒有損壞
  • Glasses Gallery標籤附在鏡架上
  • 連同原的整套包装及配件

如果您的換貨不符合上述任何一項要求, Glasses Gallery很可能會拒絕您的換貨和退貨要求。在這情況下,Glasses Gallery會把您的退貨寄還給你您並向您收取相關運輸費用。

回答: 請注意以下事項。

  • 您購買的商品的運輸成本以及關稅和營業稅(若有)將不予退還。
  • 所有退款均限於您購買Glasses Gallery產品訂單的总值,並且可以通過以下方式發出。
    1. GlassesGallery.hk購物信用額
    2. 退款至您於GlassesGallery.hk購物之時的付款信用卡或賬戶
  • 如您選擇現金退款,如您的訂單包括訂制矯視鏡片, 那麼Glasses Gallery將收取訂制矯視鏡片的服務費。
  • 如您選擇的退款方式為GlassesGallery.hk購物信用額, 那Glasses Gallery將會跟據您的訂單購物總值(減取運輸費)100%退款

請閱讀我們條款及細則以獲取更多詳細資訊。

回答: 一般情況下,我們會在收到退還商品後的3個工作天內處理您的退款,但根據您的信用卡或賬戶截數日期,在某些情況下,退款有可能需長達30個工作天的時間才能在您的信用卡或賬戶上顯示。

回答: 如您選擇現金退款而您的訂單包括訂造矯視或功能鏡片, 那Glasses Gallery將收取訂制鏡片服務費。訂制鏡片服務費如下:

所有退款訂單, 如訂單包括免費矯視或功能鏡片優惠,

訂制鏡片服務費為$200

所有退款訂單, 如訂單包括矯視或功能鏡片,而訂單收取了制鏡片的價錢, 訂制鏡片服務費為訂單鏡片價格的50%

購物信用額

如您選擇的退款為”GlassesGallery.hk購物信用額”,不管您的訂單有沒有包括訂造矯視或功能鏡片,Glasses Gallery將不會收取訂制鏡片服務費, Glasses Gallery將會跟據您的訂單購物總值(減取運輸費)100%退款。

回答: 每個客戶每次於Glasses Gallery購物,於收到購買貨物的14天內,如對所購買貨物,有任何不滿意,都可換貨一次。如對己退換貨物仍有不滿,您仍然可以選擇退款。Glasses Gallery會根據退貨的細則及條款於適當情況下收取有關費用。

回答: 我們通常不會提供延長的退貨時間。

回答: 您只需把您想要退還的貨品都包放在一個盒子並寄還到Glasses Gallery指定退貨地址。您把貨品寄還之前,請確保退還貨品符合以下條件。

  • 物品必須沒有磨損,刮擦或損壞的痕跡
  • 物品的框架上應貼有Glass Gallery標籤,並且完好無損
  • 物品必須為原包裝

如果您的換貨不符合上述任何一項要求, Glasses Gallery很可能會拒絕您的換貨和退貨要求。在這情況下,Glasses Gallery會把您的退貨寄還給你您並向您收取相關運輸費用。

回答: Glasses Gallery 的退貨/郵寄地址如下.

Glasses Gallery
九龍觀塘道370號 創紀之城三期20樓2003室

以上地址為Glasses Gallery 的物流樞紐及中心,為我們遍及世界各地的分公司提供市場營運,分銷,倉庫和客服支援。

回答: 在將眼鏡退還給我們之前,請仔細檢查您跟Glasses Gallery購買的產品是否符合Glasses Gallery一般換貨和退貨的基本要求, 如下。

  • 所退還產品必須未經使用且沒有損壞
  • Glasses Gallery標籤附在鏡架上
  • 連同原的整套包裝及配件

如果您的換貨不符合上述任何一項要求, Glasses Gallery很可能會拒絕您的換貨和退貨要求。

如Glasses Gallery拒絕您的退貨要求,Glasses Gallery會跟您聯絡並要求您提供退貨運送地址。

Glasses Gallery會以電郵通知您把退貨寄回給您的運費。我們於電郵內會提跟Paypal付款連讓您直接授權Glasses Gallery收取相關運費。Glasses Gallery於成功收取相關運費後,便會把退貨寄還至您提供的運送地址。

保用及維修

回答: Glasses Gallery 所有的眼鏡框都包括365天製造商提供的保修。 如您在收到所購買貨物的14天後以及收貨後的一年內,您於Glasses Gallery購買的鏡框或鏡片出現破損,我們很樂意為您提供您己付購物價的50%作為信用額 (不包括運輸費用), 於Glasses Gallery選購另一副眼鏡/鏡片。 請注意,承保範圍不包括因操作引起的意外損壞或正常磨損造成的損壞。而您亦須把損壞貨品寄還給Glasses Gallery方可享有此保用優惠及權利。Glasses Gallery於收到您退還的損壞貨品後, 會盡快提供適當的Glasses Gallery信用額讓您選購新的眼鏡/鏡片。

對於通過“免費鏡片促銷”購買的產品或“買一送一”的促銷產品的保修,Glasses Gallery會提供原購物額(不包括運輸費用) 的25%作為購物信用額, 於Glasses Gallery購物。

如果對我們的保用及維修細則有任何查詢,歡迎通過return@glassesgallery.com與我們聯繫。

有關貨運, 稅款及關稅

回答: 我們會運送到澳門

回答: 只包括眼鏡框而沒有訂制矯視/功能鏡片的訂單大概需要1個工作天的時間處理。 如訂單包括訂制矯視/功能鏡片, 會需要2至5個工作天的時間製作鏡片。

回答: 可以的,Glasses Gallery的合作快遞公司可以把您訂購的貨物運送到您指定郵政信箱地址。如有查詢請隨時 與我們聯繫

A: Yes, our current partnering couriers ship to Post Office Boxes addresses via its standard shipping. Contact us if you need more details.

A: All Prices stated on www.glassesgallery.com do not include shipment charges, or any related insurance and tax duties. Currently, only US destinations are exempt from taxes and duties. Please refer to shipping rates table for details of shipping rate.

A: That's very nice of you! You can simply enter the person's address you want to send a gift to in the "delivery address" field while making an order.

A: Aside from shipping to the United States, we also ship to Australia, New Zealand, Asia, Middle East, all Europe, UK, Scandinavian, and African countries. However, Standard Shipping is only available to selective countries. For details, please refer to our shipping page. If you would like to order glasses online from Glasses Gallery, and cannot see the country where you live on the list, please contact us to check whether we can deliver to your location.

Glassesgallery.com does not ship to Canada. For shipping to Canada, please visit glassesgallery.ca

A: No import tax or duties will be applied for purchases shipped to USA

All purchases shipping to outside of US may be liable for customs and duties applied by the government of the shipping destination. Customers may be responsible for any charges and levies that may be incurred

A: Customers with US destinations are eligible for free Express Shipping for orders over $200 (excluding tax). All other customers are eligible for free Standard Shipping for orders over $200 (excluding tax). Please refer to this table for a full list of eligible countries under ‘standard shipping'.

When you place an order for both prescription and non-prescription products in one shopping visit at Glasses Gallery, you will receive one single package containing both products. Express delivery is also available for a nominal fee, and your package will arrive much faster. Click here for full shipping rates.

Frames & Accessories

A: Glasses Gallery takes pride in being the destination for exclusive boutique and designer frames at the most competitive price. We also offer top quality prescription lenses that provide unparalleled functionality and safety. Our site features an auto Pupillary Distance (PD) measurement tool to help you gain a critical measurement for prescription lenses exactly when you need it or follow our DIY process to measure your own PD.

Customers may “Try On” our frames with 3-D Try On feature. It works like a real time virtual mirror, allowing customers to see how their favorite pair of glasses looks on them.

We also feature the widest variety of prescription glasses, sunglasses and sports glasses and pride ourselves on carrying frames which are not commonly found online, for both adults and children.

A: Our 3D try on feature currently works on Windows, Android devices including PC, tablet and mobile and iOS devices in Safari Browser only. If you are on our supported devices and experiencing problems, please contact our customer service and we will look into the issue for you.

A: Please make sure that the device that you are using is either link to or is embedded with a webcam. Please also make sure that you have turned on your webcam. Should the problem persist, please contact us to let us know the issue.

A: At Glasses Gallery, we only sell original and authentic products. For Lindberg frame owners, every pair is edged with a unique identification number inside its temple.

A: Yes! We carry a wide variety of prescription sunglasses and sports glasses. Please visit sunglasses or sport glasses pages to see the full collection.

A: We are happy to help you find the frame that you like! Simply contact us, and provide the frame model, color and size that you are looking for (and a frame image if you have one), then we will look into it for you. However, please note that some designer frames are unavailable for shipping to Asia, Europe and Scandinavian destinations. Brands include Pugnale and Lindberg eyewear.

A: We aim to be as flexible as possible for our customers, and we encourage you to let us know what parts you are looking for.

A: We pride ourselves as the online destination for eyewear. If there is any particular model (search model not brand) of eyeglasses of sunglasses that you are looking for and is not featured at Glasses Gallery, our merchandising team will always be there to source your favorite frames of choice.

All you need to do is to provide us with a specific model number. Once we manage to source the frames that you are looking for, with your approval on the quotation, we will send you a direct link from PayPal for payment authorization.

Just be reminded that no return or exchange will be accepted for any customized order – for both eyeglasses and sunglasses along with the prescription lenses ordered.

A: Most of the optical eyeglasses featured at glassesgallery.com have to be ‎ordered with prescription lenses, except for some of the Eyeglasses, Sunglasses and Sports Glasses collection, when click on Buy Now button, you can select NON-PRESCRIPTION option and add to cart.

A: Titanium is a silver-gray metal that is 3 to 4 times stronger than stainless steel It is tough, lightweight and corrosion-resistant. Titanium frames can be produced in different colors and finished up nicely giving a clean, modern look.

Stainless steel frames is scratch resistant, lightweight, and still much stronger as normal steel. Stainless steel is readily available and reasonably priced.

Both metals work well for a wide range of frames.

A: Most of our frames in our site are with hinges, to be sure you can always ask us to confirm.

As a recognized leading lens specialist, we strive to offer a wide array of lenses to cater for our customers' optical needs from all walks of life. Check out our lens function pages for more details.

A: Of course! Here are your lens options.

Lens type
Single vision $30
Progressive $100
Lens function
Clear Included
Digital block $30
Night vision driving $80
Transitions $100
Thickness options
Standard (1.5 index) Included
Thin fit (1.6 index) $30
Comfort fit (1.67 index) $60
Optimal Fit (1.74 index) $100

A: Yes! For an extra $39, you can customize the lens color to your liking. Please be informed that you must provide a physical color sample for us. Sample can be shipped to

Glasses Gallery (SBKCIXIC)
2030 SUNSET LAKE RD, STE 202RD
Newark, DE
19702

A: For $10, we can provide an additional set of nose pads for any pair of listed glasses that comes with a nose pad. Please contact us should you wish to add additional nose pads to your order.

Lens Products

A: Based on your prescription needs, we have tailored the thinnest lens solutions. If you have a strong prescription (i.e. sphere power exceeding -4.00 to +4.00 range), you may want to opt for higher index lenses.

  • Standard lenses – 1.5 index
  • Thin Fit lenses - 1.61 index, 25% thinner than standard lenses for an additional $30.
  • Optimal Fit lenses - 1.67 index, 30% thinner than standard lenses for an additional $60.
  • Optimal Fit lenses - 1.74 index, 35% thinner than standard lenses for an additional $100.

A: Pricing is based on the different lens package you choose during the add lens process, before adding your glasses to cart.

Our standard clear lenses comes FREE for selected eyewear brands featured at Glasses Gallery

All our prescription lenses come FREE with the following value added coating functions and features

  • FDA Impact resistant
  • Scratch Resistant
  • UV Protection
  • Easy-to-clean technology
  • Our premium anti-reflective coating which promotes optimal vision acuity

Please note that added lenses costs will incur if you select higher index, other lens functions, progressive or bifocal lenses. Progressive lenses are not available on all sport glasses at this time.

We are offering Free Lens Promotion on Progressive and Transitions lenses items under selected designer brand frames. Check here to view the frames collection

A: For eyeglasses, we offer:

For sunglasses, we offer:

  • Fashion Color Lens
  • Fashion Color Mirror Lens
  • Polarized Lens
  • Polarized Mirror Lens

For sports glasses, we offer:

  • Fashion Color Lens
  • Fashion Color Mirror Lens
  • Polarized Lens
  • Polarized Mirror Lens

A full overview of our lens offerings can be found here.

A: Glasses Gallery progressive lenses are developed with design optimization technology. Our progressive lenses provide superior optical, aesthetic qualities and optimum binocular vision at all distance. Glasses Gallery supply the best progressive that offers the highest quality of vision and maximum comfort to our customers.

A: We offer mineral glass in 1.8 and 1.9 index for those who are extremely nearsighted. The maximum supported prescription for 1.8 index lens is -20.00, and -24.50 for 1.9 index lens. Due to the inherent weight of the material, the lens will be heavier than plastic lens. The edge thickness is highly dependent on the frame size. We recommend selecting a smaller frame to reduce thickness.

A: Standard – 1.5 index (default selection)
Thin Fit – 1.61 index (+$30)
Comfort Fit – 1.67 index (+$60)
Optimal Fit – 1.74 index (+$100)

A: Night Vision Driving lens effectively filters glare from streetlights, light reflected off wet pavement, and on-coming traffic headlights. The lens is clear and colorless.

A: We offer the following lenses as well. The prices listed are additional prices, and further upgrades are available at an additional cost.

Other Lens features availableLens indexCoating includedOther Coating FeaturesPriceAdditional upgrade
Transitions Xtractive 1.5 index Standard Premium Anti-reflective Easy to clean, scratch-resistant, UV protection $120

Bifocal, progressive
highest index up to 1.67

Anti-fatique 1.5 index Standard Blue light filtering Easy to clean, scratch-resistant, UV protection $60

Transitions,
highest index up to 1.74

Sports dedicated (golf, tennis, hunting, running, hiking, fishing, water sports...) 1.6 index Thin fit with safety impact-free coating and with funciton filter color Base anti-reflective Easy to clean, scratch-resistant, impact resistant, UV protection $100

Mirror coating
highest index up to 1.74

Office progressive 1.5 index Standard Premium Anti-reflective Easy to clean, scratch-resistant, UV protection $120

Transitions
highest index up to 1.74

Gradient lens tint (blue, brown, gray, green) 1.5 index Standard with back side Anti-reflective Easy to clean, scratch-resistant, UV protection $79

Mirror coating
highest index up to 1.74

Polycarbonate 1.598 PC Premium Anti-reflective Easy to clean, scratch-resistant, impact resistant, UV protection Free Tranitions / Drivewear
Trivex 1.523 index safety Premium Anti-reflective Easy to clean, scratch-resistant, impact resistant, UV protection $60 N/A
Driverwear 1.59 index Polycarbonate Premium Anti-reflective Easy to clean, scratch-resistant, UV protection $150 N/A
Mineral glass 1.8 / 1.9 index Premium Anti-reflective Easy to clean, scratch-resistant, impact resistant, UV protection $120/180 N/A
Progressive Design Upgrade 1.5 index Standard Premium Anti-reflective Easy to clean, scratch-resistant, impact resistant, UV protection $250 highest index up to 1.74

A: Sorry, we currently only offer Grey and Brown colors for Transitions.

A: What are your lenses made of? All our lenses are made of quality, strong, and light-weight materials. All our lenses come with 100% UVA / UVB protection as well as FDA standard impact resistant, easy to clear, premium anti-reflective and scratch-resistant coating. Based on your choices, you may upgrade your lenses with higher index or extra lens functions including

  1. blue light filtering coating which is very helpful when working with computers.
  2. Transitions adapt to the surrounding light levels by functioning like clear lenses indoors, and sun lenses outdoors.
  3. Transitions Drivewear specially made for driving which tints even behind the windshield and cuts glare.

A: Yes, all of our lenses are impact resistant and satisfy FDA requirements

  • First, blow off any particles or dust.
  • Then, clean with lukewarm water, and use a nonabrasive neutral detergent to wash away any grease.
  • Lastly, wipe them dry with a soft cotton or microfiber cloth.

Do not use paper products, abrasive cleaners, glass cleaners, or other solvents as these may scratch, weaken, or crack the lenses.

For sunglasses and sports glasses, make sure not to place sunglasses in the car or anywhere that has a high temperature as your lenses may overheat.

A: You can contact us for this special lens services. Please tell us the following information.

  1. the frame details ( including Brand, frame material and let us know if is a used frame )
  2. your prescription, the lens type and what index of lenses you want to prescribe

We shall then come back to you with our best quotation. I am sure you will find fitting lenses at Glasses Gallery make you save a lot.

A: We offer types of coatings:

  • Anti-reflective coating enhances vision by reducing reflection and increase the transmission of light. It also helps make thick lenses look thinner.
  • Easy to clean coating , a surface treatment makes the lenses easy to clean and water repellent
  • Impact-resistant coating , provides excellent protection against shock and sudden impact
  • Scratch-resistant coating is a thin film of hard coatings that is put on the surface of plastic lenses to improve its scratch resistance. It is added to protect against damage and prolongs lenses life.
  • Blue light filtering coating blocks the blue light that is emitted by the sun and artificial light sources such as LEDs, computers, and smart phones. The blue light spectrum can be harmful to the eyes, especially the retina.
  • UV coating is used to filter harmful UVA / UVB rays. All Glasses Gallery lenses have UVA / UVB protection.

A: Sure we do! After you pick your favorite frame, you can choose the bifocal or progressive to add the lens function you require, say, clear for daily use, digital block coating for heavy digital device user , Transitions , a pair for indoors and outdoors. For Progressive glasses, you can also add Transitions Drivewear.

We offer digital comfort design progressive lenses at Glasses Gallery which allows you easy to adapt to and enjoy the comfort of wearing progressive glasses right at the moment you put it on, but in some cases, you may need a short adaptation time.

A: All Glasses Gallery clear lenses come with standard anti-reflective (AR) coatings on both sides of each lens. Please contact us if you do not require the coatings or need just the scratch-resistant coating.

A: All Glasses Gallery lenses filter harmful UVA/UVB rays.

A: Click here to get the information as it contains a detailed diagram to better illustrate the content. If you need more details, please contact us and we will get back to you.

A: Click here to read more about it and find out.

A: We are a lens manufacturing expert with 28 years of lens production experience. Thanks to this experience, we are able to offer customized solutions for our customers. Glasses Gallery lenses surpasses the strict CE, FDA and ISO 9001:2015 standards with premium materials, high-tech polishing and durable lens coatings. Our ultimate aim is to best take care of your optical needs. We are the go-to destination for designer frames and high performance lenses.

A: Yes we do! There are a lot of lens materials and type of lenses not listed on our website, and we can tailor your lenses for specific needs. Please contact us for all available lens type, materials and color.

A: 1.5 index: Our standard lens which fits most frames and that your prescription power is within sphere -4.00 to +4.00 range

1.6 index: 25% thinner than 1.5 index standard lens

1.67 index: 30% thinner than 1.5 index standard lens

1.74 index: 35% thinner than 1.5 index standard lens

If you are choosing, rimless, half rim, thin-rimmed glasses or larger glasses, we recommend going one index higher than what you would normally pick so the lenses wouldn't look too thick from the side.

A: Our lens materials are sourced internationally from reputable suppliers based in US, Australia, Japan, and Korea. Lens crafting and fitting is done in our hub in Hong Kong, which serves to all markets.

A: Glasses Gallery makes our own lenses and we do not rely on other brands. Our materials are sourced internationally from reputable suppliers.

A: We offer high optical quality plastic regular lenses with various functional yet easy to clean resin that blocks UV, resists impact, scratches, and prevents reflection. They offer all of the benefits of Polycarbonate lenses. We are also glad to confirm that all our lenses prescribed at Glasses Gallery meets all safety requirements set out by the FDA. However, should you wish to use PC lenses for your glasses, please contact us and we will fulfill your request. We are always happy to tailor lenses according to your specific needs and requirements.

A: Yes, you can and at no extra charge. But as a lens specialist, we recommend 1.61 Thin Fit, which comes impact resistant coating (making it 2 times stronger than standard plastic lenses) and offers much better optical quality.

A: Yes, we offer Trivex lens at USD 60. It comes in 1.53 index, and it is the toughest, the best impact resistant and the lightest lens material. For more information, please click here. Glasses Gallery Trivex lens are made from Trilogy from Younger Optic USA.

A: Since the thickness of our Trivex lens is 1.53 index, the maximum power range we can offer is within sph+4.00 to sph-4.00

A: Our lens meets all FDA safety requirements, and they are coated with an impact resistant coating layer for extra protection.

A: Each pair of Glasses Gallery high-tech progressive lenses is tailor-made just for you . This means we go beyond your prescription to customize the progressive lens design to fit your eyes, your frame style and your wearing habits. When you order from us, our professional eye care consultants will review your prescription, and we will also ask you to send us a photo of you wearing your current glasses, so as to assess and calculate your facial parameters to deliver full vision potential, optimal visual performance and maximum comfort.

A pair of personalized progressive glasses offer optimal vision support for all distances, faster adaptation, all-around clear vision and minimizes the “swimming” effect which gives the floaty feeling like you are out at the sea. This is what Glasses Gallery progressive lenses provide.